Tristan Traaen
About Tristan Traaen
Tristan Traaen is a Delivery Hub Supervisor at Vroom, where he has worked since 2021. He has a background in communications and extensive experience in the automotive and military sectors, including roles at Tesla and the US Air Force.
Work at Vroom
Tristan Traaen has been serving as a Delivery Hub Supervisor at Vroom since 2021. In this role, he oversees the delivery hub operations in Oceanside, California. His responsibilities include implementing standardized processes for delivery schedules, ensuring that vehicles arrive on time. He prepares and presents key hub metrics, such as estimated versus actual delivery times, to leadership, along with strategic recommendations for improvement. Additionally, he collaborates with Customer Support and Delivery Support teams to address customer service issues, enhancing overall operational efficiency.
Previous Experience at Maintex
Before joining Vroom, Tristan Traaen worked at Maintex as a Key Account Executive from 2018 to 2020. During his tenure in the Orange County, California area, he focused on managing key accounts and developing client relationships. His role involved understanding client needs and delivering tailored solutions to enhance customer satisfaction and service delivery.
Experience at Tesla
Tristan Traaen was employed at Tesla as an Owner Advisor from 2013 to 2018 in Santa Monica, California. In this position, he provided customer support and guidance regarding Tesla vehicles, helping clients navigate their ownership experience. His role required strong communication skills and a deep understanding of Tesla products and services.
Military Background in the US Air Force
Tristan Traaen served in the US Air Force from 2005 to 2010 as a Captain - Force Enhancement Duty Officer at Vandenberg AFB, California. His military experience provided him with leadership skills and operational knowledge, which he has applied in his subsequent roles in the civilian sector.
Education and Certifications
Tristan Traaen holds a Bachelor of Arts degree in Communications from San Diego State University. He also completed the Advanced Missile Warning and Defense Course at the National Security Space Institute (NSSI), earning a certification. His educational background supports his roles in communication and operational management.