Aleksandr Rumyantsev
About Aleksandr Rumyantsev
Aleksandr Rumyantsev serves as the Deputy Director at Vtb and has held a leadership position at The National Health Service of Ukraine since 2018. He has a background in communication and engineering, with extensive experience in managing contact centers across various countries.
Work at VTB
Aleksandr Rumyantsev has held the position of Deputy Director at JSC VTB Bank in Saint Petersburg, Russia, since 2007. His tenure at VTB spans 17 years, during which he has contributed to various operational and strategic initiatives within the organization. In addition to his role as Deputy Director, he has been serving as Head of Customer Support at JSC VTB Bank (Ukraine) since 2016. This dual role demonstrates his commitment to enhancing customer service and support within the banking sector.
Education and Expertise
Aleksandr Rumyantsev studied at the Kyiv Institute of Air Force from 1990 to 1998, focusing on Communication, Engineering, and Electronics. This eight-year educational background provided him with a solid foundation in technical and communication skills, which he has applied throughout his career. His expertise in managing contact centers is evident in his current leadership position at The National Health Service of Ukraine.
Background
Aleksandr Rumyantsev has a diverse professional background that includes significant experience in the healthcare and banking sectors. He has been in a leadership role at The National Health Service of Ukraine since at least 2018, where he oversees operations related to healthcare services. Prior to this, he worked as a Call Center Supervisor at Umc Utrecht in the Netherlands from 1999 to 2007, gaining valuable experience in customer service management.
Achievements
Throughout his career, Aleksandr Rumyantsev has demonstrated a strong capability in managing contact centers. His leadership at The National Health Service of Ukraine and his role at JSC VTB Bank (Ukraine) highlight his focus on improving customer support and service delivery. His extensive experience in these positions contributes to the effectiveness of the organizations he is involved with.