Alla Petrosyan
About Alla Petrosyan
Alla Petrosyan is a CRM Manager with extensive experience in the banking sector. She holds a Master's degree in Theoretical Economics from Yerevan State University of Economics and has worked at several banks in Armenia since 2011.
Current Role at VTB
Alla Petrosyan has held the position of CRM Manager at VTB since 2017. In this role, she is responsible for managing customer relationships and enhancing customer satisfaction through effective CRM strategies. Her tenure at VTB has lasted for over seven years, during which she has contributed to the development and implementation of various customer engagement initiatives.
Previous Experience in Banking
Prior to her current role, Alla Petrosyan worked at Anelik Bank as a Leading Specialist in the Product Development Unit from 2014 to 2017. She also served as a CRM Manager at Inecobank CJSC for nine months in 2013-2014. Additionally, she worked as a Business Client Adviser at ProCredit Bank from 2011 to 2013. These roles provided her with extensive experience in customer relationship management and banking operations.
Education and Expertise
Alla Petrosyan earned a Master's degree in Theoretical Economics from Yerevan State University of Economics, where she studied from 2006 to 2012. Her educational background has equipped her with a strong foundation in economic principles and analytical skills, which she applies in her professional roles within the banking sector.
Career Timeline
Alla Petrosyan's career in the banking industry spans over a decade. She began her professional journey as a Business Client Adviser at ProCredit Bank in 2011. After two years, she transitioned to Inecobank CJSC as a CRM Manager. Following her time at Inecobank, she worked at Anelik Bank before joining VTB in 2017, where she continues to serve as CRM Manager.