Dmitry Khruslov
About Dmitry Khruslov
Dmitry Khruslov serves as the Service Quality Director in the IT Department at VTB, bringing over 20 years of experience in IT management across various sectors. His career includes roles at Schlumberger, EY, and GPB Resource, among others, where he focused on improving operational efficiency and customer satisfaction.
Current Role at VTB
Dmitry Khruslov serves as the Service Quality Director in the IT Department at VTB. He has held this position since 2018, contributing to the organization from Saint Petersburg, Russia. In this role, he focuses on enhancing service quality and ensuring efficient IT operations within the bank.
Previous Experience in IT Management
Khruslov has extensive experience in IT management, having worked in various roles across multiple companies. He was an IT Manager at GPB Resource from 2012 to 2016 and at Airbridgecargo Airlines LLC from 2006 to 2007. Additionally, he served as the head of the IT Services Delivery Division at Lanit from 2007 to 2008.
Career Progression at Schlumberger and EY
Dmitry began his career at Schlumberger, where he progressed from IT Engineer to Team Leader over three years from 2003 to 2006 in Sugar Land, Texas. He later worked as a Senior Consultant at EY in London for one year from 2010 to 2011, further developing his consulting skills.
Certifications and Expertise
Khruslov holds several professional certifications, including ITIL Expert, IT Service Manager, and Practitioner. He is also a Microsoft Certified Systems Administrator. These qualifications reflect his expertise in IT service management and operational efficiency.
Diverse International Experience
With over 20 years of experience in IT, Dmitry has worked across various sectors, including government and multinational corporations. His international experience includes roles in the United States, the United Kingdom, Spain, Denmark, and Russia, showcasing his adaptability and broad industry knowledge.