Ekaterina Srokina
About Ekaterina Srokina
Ekaterina Srokina is a Senior Product Project Manager at VTB, specializing in innovative projects such as augmented reality applications for online banking. She has a background in customer support and methodology from her previous roles at Alfa-Bank.
Work at VTB
Ekaterina Srokina has been employed at VTB as a Senior Product Project Manager since 2018. In this role, she has managed the successful release and testing of an innovation project that involved augmented reality for VTB online, available on both Android and iOS platforms. She has also led the implementation of a new module aimed at replacing a legacy system, which encompasses tariffs, business rules, and an admin console for employees.
Previous Experience at Alfa-Bank
Prior to her current position at VTB, Ekaterina Srokina worked at Alfa-Bank for six years, from 2011 to 2017. She held the role of Customer Support Center Specialist and Supervisor, where she managed customer interactions and support processes. Following this, she served as a Lead Methodologist for one year, from 2017 to 2018. During her time at Alfa-Bank, she implemented a new tariff and business logic for NTB customers, which included a trial period subscription. Additionally, she conducted a pilot project that utilized messaging platforms like WhatsApp and Viber to enhance customer notification channels and optimize communication costs.
Education and Expertise
Ekaterina Srokina studied at Российский Государственный Социальный Университет (formerly Московский Государственный Социальный Университет) from 2011 to 2014. Her educational background has contributed to her expertise in product management and project implementation within the banking sector.
Project Management Skills
As a Senior Product Project Manager, Ekaterina Srokina has demonstrated strong project management skills. She has successfully overseen the development and launch of innovative projects, including those that integrate new technologies such as augmented reality. Her experience in leading teams and managing complex projects has positioned her as a key contributor to VTB's product development initiatives.