Igor Afanasiev
About Igor Afanasiev
Igor Afanasiev is a Business Analyst, Scrum Master, and Product Owner based in Moscow, Russia, with extensive experience in project management and system development. He has worked for notable organizations such as UFG and VTB, where he has developed CRM systems and managed teams effectively.
Work at VTB
Igor Afanasiev has been employed at VTB since 2016, serving in multiple roles including Business Analyst, Scrum Master, and Product Owner. His responsibilities involve liaising between stakeholders and the development team to ensure efficient operations. In this capacity, he has contributed to various projects that enhance the company's operational capabilities.
Previous Experience at UFG
Before joining VTB, Igor Afanasiev worked at UFG from 2001 to 2007 as a Production Manager and DTP Editor. During his six years in this role, he was based in Moscow, Moscow City, Russia. His work involved managing production processes and ensuring quality in design and layout.
Experience at VTB Capital
Igor Afanasiev was employed at VTB Capital from 2008 to 2014, where he held positions as Project Manager and IT/Business Manager for Research and Clients. His work focused on managing projects and facilitating communication between research teams and clients, contributing to the overall efficiency of the organization.
Technical Skills and CRM Development
Igor Afanasiev possesses exceptional technical skills, particularly in the development of Customer Relationship Management (CRM) systems. He has developed modules for contact data management, client activities management, and corporate event management, which are essential for enhancing client engagement and operational efficiency.
Request Management System Development
Igor Afanasiev developed a request management system for a client support group that significantly expanded from 15 to 75 members. This system was designed to cater to high-income clients, demonstrating his ability to create solutions that scale with organizational growth.