Rachel Zhang
About Rachel Zhang
Rachel Zhang serves as the Head of Operations at VTB in Shanghai, China, a position she has held since 2019. With extensive experience in banking operations and project management, she has previously worked in various roles at institutions such as 浦发硅谷银行 and Handelsbanken.
Current Role at VTB
Rachel Zhang serves as the Head of Operations at VTB, a position she has held since 2019. Based in Shanghai, China, she has focused on enhancing operational efficiency and streamlining processes within the organization. Her role involves coordinating between front-office and back-office operations, ensuring effective communication and operational flow. Over her tenure, she has contributed to the launch of new products and the optimization of existing processes, aligning with the bank's strategic goals.
Previous Experience in Banking
Before joining VTB, Rachel Zhang held several key positions in the banking sector. She worked at 浦发硅谷银行 as Director from 2014 to 2018, and prior to that, she served as Vice President and Operations Head at Bank of America Merrill Lynch for five months in 2014. Her career also includes significant roles at Handelsbanken, where she was Head of Operations and Business Development from 2009 to 2014, and at Mizuho Corporate Bank as a Loan Administration Officer from 1999 to 2002.
Education and Academic Background
Rachel Zhang has a solid educational foundation in finance and economics. She studied at Fudan University, where she earned a Bachelor of Arts in Economics from 1995 to 1999. She furthered her education at Shanghai Jiao Tong University, achieving a degree in Financial Engineering from 2008 to 2009. This academic background supports her expertise in project management and vendor management within the banking industry.
Expertise in Operations Management
Rachel Zhang possesses extensive expertise in operations management, particularly within the corporate banking sector. Her skills include project management and vendor management, which contribute to operational efficiency. She has a strong focus on launching new products and optimizing processes, specifically in managing foreign currency and Renminbi business. Her experience spans various roles that emphasize the importance of effective operational strategies.
Career Timeline and Progression
Rachel Zhang's career in banking spans over two decades, with a progression through various operational roles. She started as an Operations Officer at Natexis Banques Populaires from 2002 to 2005, followed by her tenure at Handelsbanken, where she served in multiple capacities from 2005 to 2014. Her experience also includes significant roles at Mizuho Corporate Bank and Bank of America Merrill Lynch, culminating in her current position at VTB since 2019.