Steven Mattoon
About Steven Mattoon
Steven Mattoon serves as a Customer Success Manager at Vuzix Corporation, a position he has held since 2018. He has a background in software engineering and holds a Bachelor of Science in Computer Engineering from Virginia Tech.
Work at Vuzix
Steven Mattoon has been serving as the Customer Success Manager at Vuzix Corporation since 2018. In this role, he focuses on ensuring customer satisfaction and success with Vuzix's products and services. His responsibilities include managing customer relationships, addressing inquiries, and facilitating the onboarding process for new clients. Mattoon’s experience in customer success contributes to the overall effectiveness of Vuzix's customer engagement strategies.
Education and Expertise
Steven Mattoon studied Computer Engineering at Virginia Tech, where he earned a Bachelor of Science (B.S.) degree from 2009 to 2013. Prior to that, he attended Monroe Community College for one year in 2008-2009. His educational background provides him with a strong foundation in engineering principles, which supports his technical expertise in his professional roles.
Background
Before joining Vuzix, Steven Mattoon worked as a Software Engineer at Triumph Aerospace from 2016 to 2018. He also held a position as a Software Engineer at Qualitrol from 2013 to 2016. Additionally, he gained research experience as an Undergraduate Researcher at Virginia Tech in 2013. His diverse work history in software engineering equips him with valuable skills relevant to his current role.
Professional Experience
Steven Mattoon has accumulated significant professional experience in software engineering and customer success. His roles at Qualitrol and Triumph Aerospace involved developing software solutions, which enhanced his technical skills. His transition to customer success at Vuzix reflects his ability to leverage his engineering background to support clients effectively.