Craig Dunn
About Craig Dunn
Craig Dunn is an IT Manager specializing in Core Services at Walker Edison, where he has worked since 2021. He has extensive experience in application support and IT management, having held various roles at HealthEquity and Verizon Wireless over the years.
Current Role at Walker Edison
Craig Dunn serves as the IT Manager for Core Services at Walker Edison, a position he has held since 2021. In this role, he manages a team that includes a helpdesk technician and a security analyst. He is responsible for overseeing the company's on-site infrastructure, which includes Windows servers and a Fortinet Firewall. Dunn has implemented several core Azure security technologies, such as multi-factor authentication and self-service password reset, enhancing the security posture of the organization. Additionally, he has established formal change management and IT processes to streamline operations.
Previous Experience at HealthEquity
Before joining Walker Edison, Craig Dunn held multiple positions at HealthEquity. He worked as an Application Support Team Lead from 2018 to 2019 and as a Manager of Corporate Applications from 2019 to 2021. Dunn also served as an Application Support Engineer from 2016 to 2018 and as a Service Desk Technician from 2014 to 2016. His experience at HealthEquity provided him with a solid foundation in application support and team leadership.
Experience at Verizon Wireless
Craig Dunn spent several years at Verizon Wireless, where he held various roles. He worked as a Data Support Coordinator from 2007 to 2011 and as a Business and Government Operations specialist from 2011 to 2014. His career at Verizon Wireless began as a Customer Service Representative from 2005 to 2007. This diverse experience in telecommunications contributed to his technical skills and customer service expertise.
Educational Background
Craig Dunn studied at Salt Lake Community College, where he earned an Associate's Degree in General Studies from 2008 to 2011. He furthered his education at the University of Utah, achieving a Bachelor of Science (B.S.) in City and Metropolitan Planning from 2012 to 2014. His educational background has equipped him with a broad understanding of both technical and planning disciplines.