Amanda Brown
About Amanda Brown
Amanda Brown is a Customer Success Manager at WalkMe™, where she has worked since 2013. She serves as the primary escalation point for clients and provides guidance and support to ensure effective training and implementation of client accounts.
Work at WalkMe
Amanda Brown has been employed at WalkMe™ since 2013, serving as a Customer Success Manager for 11 years. In this role, she acts as the primary escalation point for clients, ensuring that their issues and concerns are addressed promptly. Her responsibilities include training, implementation, and product expansion for client accounts, which contributes to the overall success of the customers she supports.
Previous Experience at WalkMe
Before her current role, Amanda worked at WalkMe™ in Professional Services from 2012 to 2013 for one year. This position provided her with foundational experience in client engagement and service delivery, which has been beneficial in her subsequent role as a Customer Success Manager.
Client Engagement and Support
In her capacity as a Customer Success Manager, Amanda serves as a trusted advisor to main customer contacts. She provides guidance and support to ensure that clients maximize the value of WalkMe's products and services. Her focus on client engagement helps foster strong relationships and enhances customer satisfaction.