Amy Vanek
About Amy Vanek
Amy Vanek is a Senior Customer Success Manager with extensive experience in customer success roles across various companies. She has worked at WalkMe™ since 2022 and previously held positions at Blackbaud, Rapid7, and XANT, among others.
Current Role at WalkMe
Amy Vanek serves as a Senior Customer Success Manager at WalkMe™ since 2022. In this role, she focuses on enhancing customer experiences and ensuring successful adoption of WalkMe's digital adoption solutions. Her responsibilities include managing customer relationships, providing strategic guidance, and driving customer satisfaction.
Previous Experience in Customer Success
Prior to her current position, Amy held several roles in customer success. She worked at Rapid7 as a Strategic Customer Success Manager from 2021 to 2022. Before that, she was a Senior Customer Success Manager for Enterprise Accounts at XANT from 2019 to 2021. Additionally, she served as a Senior Customer Success Manager at Blackbaud from 2017 to 2019, where she managed enterprise accounts in the Austin, Texas Metropolitan Area.
Early Career Background
Amy's career began in the marketing and sales sector. She worked as a Marketing & Sales Associate at Sage Advisory from 2004 to 2007. Following this, she held various roles including Associate Sales Representative at Convio from 2007 to 2013 and Associate Account Executive at Charity Dynamics from 2013 to 2014. Her experience also includes a position as a Retirement Marketing Internal Wholesaler at Invesco from 1998 to 2004.
Education and Academic Qualifications
Amy studied at the University of Houston, where she earned a Bachelor of Business Administration (BBA) degree. This educational background has equipped her with the foundational knowledge necessary for her roles in customer success and sales.