Annalise Russell Bruton
About Annalise Russell Bruton
Annalise Russell Bruton is a Senior Strategic Customer Success Manager for EMEA at WalkMe™, with extensive experience in customer success and account management across various companies in Europe. She has held significant roles at mParticle, Gigya, SAP Customer Experience, and Red Hat, contributing to her expertise in strategic customer relations.
Current Role at WalkMe
Annalise Russell Bruton serves as the Senior Strategic Customer Success Manager for the EMEA region at WalkMe™. She has held this position since 2022 and operates out of London, England. In her role, she focuses on enhancing customer success strategies and ensuring that clients derive maximum value from WalkMe's digital adoption solutions.
Previous Experience at mParticle
Before joining WalkMe, Annalise worked at mParticle as the Senior Manager for Strategic Accounts in the EMEA region. She held this position for one year, from 2021 to 2022, in London, England. Her responsibilities included managing key accounts and developing strategic initiatives to improve client engagement and satisfaction.
Career Background in Customer Success
Annalise has extensive experience in customer success and account management. She worked at SAP Customer Experience as a Senior Customer Success Manager from 2018 to 2021 in London, where she managed customer relationships across France and the UK. Prior to that, she served as a Senior Account Manager at Gigya from 2016 to 2018, focusing on the SEMEA region, including France, Belgium, and Spain.
Educational Background
Annalise's educational journey includes studying Joint Honours Modern Languages - French and Spanish at the University of Leeds, where she earned a BA from 2006 to 2010. She also studied at Université catholique de Lille, achieving a qualification in Français Langue Étrangère in 2008. Earlier, she attended Queen Anne's School from 2001 to 2006 and Godstowe Preparatory School from 1992 to 2001.
Early Career at Red Hat
Annalise's early career included multiple roles at Red Hat, where she worked from 2010 to 2014. She began as an Inside Sales Associate on the Lead Management Team EMEA and progressed to become an Inside Sales Account Manager for Strategic and Named Accounts in the UK. Additionally, she served as Team Leader for the Lead Management Team for a brief period.