Aris B.
About Aris B.
Aris B. is a Senior Technical Support Engineer at WalkMe™, specializing in customer experience and software troubleshooting. With a background in full stack development and a degree in Psychology from the University of Minnesota, Aris has developed a diverse skill set in both technical and soft skills.
Current Role at WalkMe
Aris B. serves as a Senior Technical Support Engineer at WalkMe™ since 2023. In this role, he focuses on enhancing customer experience while troubleshooting software issues. His responsibilities include providing technical support and ensuring that clients effectively utilize WalkMe's solutions. Aris previously worked at WalkMe as a Technical Support Engineer from 2020 to 2023, where he gained valuable experience in remote technical support.
Previous Experience
Before joining WalkMe, Aris B. held several positions that contributed to his technical and customer service skills. He worked as a Carrier Sales Representative at C.H. Robinson from 2017 to 2019, where he developed skills in sales and logistics. Additionally, he served as a Brand Ambassador for the Oculus Account at Premium Retail Services from 2016 to 2017, focusing on brand promotion in the Greater Minneapolis-St. Paul Area. His early career included a role as a Full Stack Developer Apprentice at Tech Talent South from 2019 to 2020.
Education and Technical Skills
Aris B. earned a Bachelor of Science (BS) in Psychology from the University of Minnesota, where he studied from 2012 to 2017. His technical skills include developing full stack applications using HTML/CSS, JavaScript, jQuery, Java, Spring Boot, SQL, and Git. He actively enhances his technical abilities by learning Node and React in his spare time, demonstrating a commitment to continuous improvement in the tech field.
Soft Skills and Professional Development
Aris emphasizes the importance of soft skills in professional roles, considering them a significant asset. His focus on customer experience and effective communication contributes to his success in technical support. Over the past three years, he has transitioned from minimal technical skills to building personal web applications, showcasing his dedication to professional growth and development in the technology sector.
High School Education
Aris B. completed his high school education at Riverside University High School from 2008 to 2012. This foundational education set the stage for his later studies in psychology and his career in technology and customer support.