Avigail Meleze
About Avigail Meleze
Avigail Meleze is a Queue Manager Technical Support Engineer T1-T2 EMEA at WalkMe™ in Tel Aviv, Israel, with a background in education and technical support. She has transitioned from informal education and social work to managing technical support teams and holds multiple degrees in art, educational sciences, and environmental studies.
Work at WalkMe
Avigail Meleze currently serves as the Queue Manager Technical Support Engineer T1 - T2 EMEA at WalkMe™, a position she has held since 2022. In this role, she manages technical support operations for the EMEA region, ensuring efficient service delivery. Prior to this position, she worked at WalkMe™ as a Technical Support Engineer T1 from 2022 to 2023, where she developed her skills in technical support and customer service.
Current Role at WiseStamp
In 2023, Avigail Meleze took on the role of Head of Support at WiseStamp, located in the Tel Aviv District, Israel. This position allows her to leverage her extensive experience in technical support and team management. She continues to work in a hybrid environment, adapting her skills to meet the demands of the role.
Previous Experience in Education and Support
Before transitioning to technical support, Avigail Meleze held various roles in education and guest relations. She worked as a Guest Relation Manager at FeelHome Israel from 2019 to 2020 and as an Early Childhood Educator at CityKids Preschool from 2016 to 2019. Additionally, she served as a Specialist Teacher for Disabled Children at the Ministère de l'Éducation nationale in France from 2008 to 2012.
Education and Qualifications
Avigail Meleze has a diverse educational background. She earned a Bachelor of Arts in Art Studies from the University of Paris I: Panthéon-Sorbonne from 2009 to 2011. She also completed a Bachelor of Arts in Educational Sciences at Bobigny Universite Paris 13 in 2015. Furthering her education, she obtained a Master's degree in Environmental Studies from Tel Aviv University in 2021. Additionally, she achieved a Yoga Teaching Qualification from Ulu Yoga in 2019.
Skills and Multicultural Background
Avigail Meleze possesses strong organizational skills and is recognized for her detail-oriented approach and excellent time management abilities. Originally from Paris, France, she brings a multicultural perspective to her work in Tel Aviv, Israel. Her transition from informal education and social work to technical support and project management reflects her adaptability and diverse skill set.