Bryan Hall

Technical Account Manager @ WalkMe

About Bryan Hall

Bryan Hall is a Technical Account Manager at WalkMe™, where he has worked since 2020. He has a diverse background in banking and technical support, with previous roles at JPMorgan Chase Bank and various positions at WalkMe™.

Work at WalkMe

Bryan Hall has been employed at WalkMe™ since 2015, progressing through various roles over the years. He currently serves as a Technical Account Manager, a position he has held since 2020. In this role, he focuses on strategic account management and aims to enhance customer confidence in the product from a technical standpoint. Prior to this, he worked in technical support roles, including Tier 1 and Tier 2 Technical Support Specialist and Tier 2 Technical Support Lead, where he developed a strong foundation in customer service and technical problem-solving.

Previous Experience at JPMorgan Chase Bank

Bryan Hall worked at JPMorgan Chase Bank, N.A. from 2009 to 2015, where he held multiple positions. He began as a Bank Teller and later transitioned to roles such as Personal Banker and Private Client Banker. His experience at the bank involved direct customer interaction and financial services, contributing to his skills in account management and client relations.

Education and Expertise

Bryan Hall studied at the University of San Francisco, where he earned a Bachelor of Science (B.S.) degree in Management with a Concentration in Economics. His education provided him with a solid foundation in management principles and economic theory, which he applies in his current role as a Technical Account Manager.

Background in Fisheries Biology

Before entering the financial services industry, Bryan Hall worked as a Fisheries Biologist Assistant at the California Department of Fish and Game from 2005 to 2007. This role involved assisting in various biological studies and contributed to his diverse professional background.

Career Development and Transition

Bryan Hall transitioned to the role of Technical Account Manager at WalkMe™ to enhance his career development. This newly created position allows him to bridge the gap between different departments, ensuring effective communication and strategic management of customer accounts.

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