Carey Monkou, Pmp
About Carey Monkou, Pmp
Carey Monkou is an Operations Manager for Professional Services at WalkMe™, where he has worked since 2022. He has a diverse background in project management and software integration, with previous roles at Higher Logic, DCI Group, and Real Magnet.
Work at WalkMe
Carey Monkou has been serving as the Operations Manager for Professional Services at WalkMe™ since 2022. In this role, he operates remotely and focuses on enhancing operational efficiency within the organization. His responsibilities include leading the delivery of readiness assessments and measurement systems to ensure successful digital solution adoption. He also designs and conducts evaluations, presenting findings in a clear and logical manner.
Previous Experience
Prior to his current position, Carey Monkou held various roles in the digital services and project management sectors. He worked as a Senior Digital Adoption Consultant at WalkMe™ from 2021 to 2022. Before that, he was an Integrations Project Manager at Higher Logic for five months in 2017, following the acquisition of Real Magnet. His career also includes positions such as Integration Implementation Team Lead and Manager of Integration Support at Higher Logic, and Senior Digital Project Manager at Whereoware.
Education and Expertise
Carey Monkou earned a Bachelor of Arts degree in Political Science and English from St. Mary's College of Maryland, where he studied from 2005 to 2009. He also attended The George Washington University for a Semester in Washington, focusing on Political Science. His expertise encompasses software integration and implementation with platforms including Salesforce, Optimizely, HubSpot, MailChimp, and Jira. Additionally, he holds a DEI certificate from the University of South Florida.
Specializations and Skills
Carey Monkou specializes in several key areas including process improvement, customer service, team building, documentation, strategic planning, and risk mitigation. His skills enable him to lead projects effectively and enhance operational processes within organizations. He has a proven track record in designing and conducting readiness assessments, ensuring that digital solutions are adopted successfully by clients.
Career Development
Throughout his career, Carey Monkou has progressed through various roles that have contributed to his professional development. He began as an intern at the American Association of Political Consultants and later advanced to the position of Communications Director/Project Manager. His diverse experiences have equipped him with a comprehensive understanding of project management and client relations in the digital services industry.