Fred Testard
About Fred Testard
Fred Testard is an experienced Account Manager currently working at Walkme™ in San Francisco, California. He has a diverse background in customer success and account management, having held various roles at notable companies including Salmat, Oracle, and Epsilon.
Current Role at WalkMe
Fred Testard has been serving as an Account Manager at WalkMe™ since 2019. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His focus is on helping clients adopt effective marketing strategies that align with their business goals. Based in San Francisco, California, he has contributed to the company's mission of enhancing user engagement and driving digital transformation.
Experience at Emarsys
Since 2017, Fred Testard has worked as a Client Success Manager at Emarsys in Austria. His role involves collaborating with clients to ensure they achieve their marketing objectives. He emphasizes the importance of customer-centric strategies, helping clients to maintain revenue generation while transitioning from traditional campaign-centric approaches.
Previous Positions and Responsibilities
Fred Testard has held various positions in the marketing and customer success sectors. He worked as an Account Director at Salmat from 2015 to 2017 and as a Senior Customer Success Manager at Oracle from 2014 to 2015. His experience also includes roles at Responsys, Epsilon, and Acxiom, where he focused on customer success and account management. His career spans multiple locations, including the United States and France.
Educational Background
Fred Testard earned a Master of Arts in Marketing from Ecole Supérieure De Gestion, where he studied from 1996 to 1998. This educational foundation has equipped him with the knowledge and skills necessary to excel in his roles within the marketing and customer success domains.
Marketing Expertise
Fred Testard possesses expertise in transitioning marketing strategies from a campaign-centric to a customer-centric approach. He actively engages in sharing insights and experiences with peers in the industry, contributing to discussions on effective marketing practices and client engagement.