Guillaume Harbottle

Guillaume Harbottle

Strategic Customer Success Manager @ WalkMe

About Guillaume Harbottle

Guillaume Harbottle is a Strategic Customer Success Manager at WalkMe™, with a diverse background in customer success and sales across multiple industries. He has held various roles at GE, DECATHLON FRANCE, and ExxonMobil, and has a solid educational foundation in international business.

Current Role at WalkMe

Guillaume Harbottle serves as a Strategic Customer Success Manager at WalkMe™. He has held this position since 2021, contributing to the company's efforts in enhancing customer engagement and satisfaction. Based in Paris, Île-de-France, France, he focuses on developing strategies that align customer needs with WalkMe's offerings.

Previous Experience at GE

Guillaume Harbottle has extensive experience with General Electric (GE), where he held multiple roles. He participated in the Commercial Leadership Program - Global Operations from 2017 to 2019, working in Belfort, France, and Budapest, Hungary. He also served as an Inside Sales Specialist from 2016 to 2017 and as a Global Program Manager - Commercial Excellence from 2019 to 2021 in Buc, France.

Work History at ExxonMobil and DECATHLON

Before his tenure at GE, Guillaume worked as a Customer Master Assistant at ExxonMobil in Budapest, Hungary, for five months in 2015. He also gained early experience as a Sales Assistant at DECATHLON FRANCE in Colomiers, France, for two months in 2014. These roles contributed to his understanding of customer service and sales operations.

Education and Academic Background

Guillaume Harbottle studied at Université catholique de Lille, where he earned a Bachelor's Degree from 2012 to 2015. He also participated in the Erasmus exchange scheme at the International Business School from 2014 to 2015, further enhancing his international business acumen.

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