Hannah Mangelli
About Hannah Mangelli
Hannah Mangelli is a Digital Adoption Specialist and Enablement Manager at WalkMe™ since 2021, based in Raleigh, North Carolina. With a diverse background in client services and retail, she has held various roles in companies such as Victoria's Secret and Dude Solutions.
Work at WalkMe
Hannah Mangelli has been employed at WalkMe™ as a Digital Adoption Specialist and Enablement Manager since 2021. In this role, she guides clients through the implementation of WalkMe on both internal client systems and external customer-facing systems. She is responsible for forecasting the number of projects that will go live on a monthly and quarterly basis. Hannah works with a diverse range of clients, including Fortune 500 companies and small to medium-sized businesses, focusing on enhancing productivity, onboarding, and training for both new and existing users.
Previous Employment Experience
Before joining WalkMe, Hannah held various positions in different organizations. She worked at Victoria's Secret as a Selling Supervisor from 2015 to 2017 and previously as a Sales Associate from 2008 to 2013. At Dude Solutions, she served as an Implementation Specialist from 2019 to 2021 and as a Client Advisor from 2018 to 2019. Additionally, she worked at UNC REX Healthcare as an Emergency Department Unit Secretary from 2014 to 2015 and at Fidelity Investments as a Financial Services Representative from 2017 to 2018.
Education and Expertise
Hannah Mangelli studied at Wake Technical Community College, where she earned an Associate's degree in Transfer Degree from 2008 to 2011. She furthered her education at Appalachian State University, obtaining a Bachelor of Science (BS) in Physical and Biological Anthropology from 2011 to 2013. Her educational background supports her expertise in digital adoption and client enablement.
Client Onboarding and Communication
In her current role at WalkMe, Hannah acts as a liaison for communication across all departments during the client onboarding stage. She focuses on ensuring that clients have a smooth transition and effective implementation of WalkMe solutions, which is essential for maximizing user engagement and satisfaction.