Jarrod Hughes
About Jarrod Hughes
Jarrod Hughes serves as the Director of Alliances and Channels for Australia and New Zealand at WalkMe, bringing over 18 years of industry experience across various sectors. He previously held leadership roles at ServiceNow, IBM, and LiveHire, demonstrating expertise in stakeholder management and alliance partner program strategies.
Current Role at WalkMe
Jarrod Hughes serves as the Director of Alliances and Channels for Australia and New Zealand at WalkMe. He has held this position since 2022, operating from Melbourne, Victoria, Australia. In this role, he focuses on building strategic alliances and channel partnerships to enhance WalkMe's market presence and drive business growth in the region.
Previous Experience at ServiceNow
Prior to joining WalkMe, Jarrod Hughes worked at ServiceNow as the Director of Global Alliance Partners for Australia and New Zealand from 2018 to 2022. During his four years in this role, he was responsible for developing and managing strategic partnerships to expand ServiceNow's reach and influence in the local market.
Career Background at IBM
Jarrod Hughes has a significant tenure at IBM, where he held multiple roles over 13 years. From 2003 to 2016, he served as the Global Systems Integrator Alliances Executive, followed by a position as Sales Director from 2016 to 2017. His experience at IBM contributed to his expertise in alliance management and sales strategy.
Education and Qualifications
Jarrod Hughes studied at Deakin University, where he earned a Master's degree in Marketing and Human Resources from 2002 to 2005. He also completed CPA qualifications in Accounting. Additionally, he attended Singapore Management University, where he received IBM Client Insight Management training focused on corporate management, sales strategy, and marketing in 2013.
Industry Expertise and Skills
Jarrod Hughes possesses over 18 years of industry experience across various sectors, including Financial Services, Government, Retail, and Telecommunications. He has extensive skills in managing complex stakeholder structures and developing technical solutions across on-premise, hosted, and cloud environments. His expertise includes building alliance partner program strategies and leading teams to ensure successful project delivery.