Jeremy Strain

Jeremy Strain

Solution Engineer @ WalkMe

About Jeremy Strain

Jeremy Strain is a Solution Engineer currently working at WalkMe™ in Raleigh, North Carolina. He has a diverse background in technical support and project management, having previously held positions at Epic Games, Wayfair, and Total Outsourced Systems.

Current Role at WalkMe

Jeremy Strain serves as a Solution Engineer at WalkMe™ since 2020. In this role, he ensures that solutions developed by the engineering team meet high-quality standards before delivery to customers. He oversees multiple projects simultaneously, managing their scope, budget, schedule, and quality. Jeremy also conducts quality assurance testing and hosts technical training calls to support customers. His responsibilities include analyzing customer requirements and implementing WalkMe solutions across various platforms, including web, desktop, and mobile devices.

Previous Experience at Epic Games

Before joining WalkMe™, Jeremy worked at Epic Games as an Engine Support Technician from 2018 to 2019. During his tenure, he provided technical support related to the game engine, contributing to the overall functionality and performance of the products. This experience enhanced his technical skills and understanding of game development processes.

Professional Background in Raleigh-Durham Area

Jeremy has a diverse professional background in the Raleigh-Durham area. He worked at Total Outsourced Systems as a Lead Controls/Systems Specialist from 2015 to 2017, where he led projects related to control systems. He also held positions at Best Buy as a Merchandising Associate in 2015 and at Jersey Mike's Subs as a Sandwich Artist from 2012 to 2013. Additionally, he worked at Wayfair as a Home Delivery Specialist for five months in 2020.

Education and Training

Jeremy Strain completed his high school education at Harnett Central High School, earning a High School Diploma from 2008 to 2012. He furthered his education at Wake Technical Community College, where he studied Art and achieved a degree in Simulation & Game Design from 2013 to 2016. This educational background provided him with foundational knowledge and skills applicable to his career in technology and engineering.

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