Jessi Tseng
About Jessi Tseng
Jessi Tseng is a Professional Services Manager at WalkMe™ in Philadelphia, Pennsylvania, with a strong educational background including a Master of Public Administration from Columbia University and a Bachelor's degree from UC Santa Barbara. She has extensive experience in leadership roles across various companies, including SUEZ and GE Water & Process Technologies, and has a passion for solving complex problems that promote growth and productivity.
Work at WalkMe
Jessi Tseng has been serving as a Professional Services Manager at WalkMe™ since 2020. In this role, she manages a team of seven implementation consultants, focusing on delivering effective solutions to clients. Her work involves addressing complex challenges that drive productivity and maximize profits. Tseng operates from the company's Philadelphia, Pennsylvania office, contributing to the organization's mission of enhancing user engagement and experience through digital adoption solutions.
Education and Expertise
Jessi Tseng holds a Master of Public Administration (MPA) from Columbia University's School of International and Public Affairs (SIPA), which she completed from 2012 to 2014. Prior to that, she earned her Bachelor's degree from the University of California, Santa Barbara, studying from 2008 to 2010. Additionally, she studied at Peking University for a year, obtaining a Bachelor of Arts from 2010 to 2011. Her educational background equips her with a strong foundation in public administration and strategic management.
Previous Experience
Before joining WalkMe™, Jessi Tseng held several significant positions. She worked at SUEZ - Water Technologies & Solutions as a Digital Solutions Director from 2017 to 2020, where she focused on Chemical & Monitoring Solutions. Prior to that, she was the Global Strategic Growth Initiatives Leader at GE Water & Process Technologies from 2014 to 2017. Her career also includes military service as a Human Resources Sergeant in the US Army from 2004 to 2010, and a role as Western Regional Director/Board of Directors at Student Veterans of America from 2009 to 2010.
Professional Interests
Jessi Tseng is passionate about solving challenging problems that facilitate growth and enhance productivity. She thrives in environments where the company's mission aligns with social and environmental needs. Tseng values a workplace culture that fosters deep connections among employees, contributing to a collaborative and supportive atmosphere.