Karen Aamotsbakken
About Karen Aamotsbakken
Karen Aamotsbakken is a Customer Success Manager at WalkMe™, specializing in digital adoption for major healthcare payors, financial institutions, and entertainment companies. She has extensive experience in product marketing and management across several organizations, including Change Healthcare and Epic Systems Corporation.
Current Role at WalkMe
Karen Aamotsbakken serves as a Customer Success Manager - Named Accounts at WalkMe™ since 2021. In this role, she supports digital adoption for major healthcare payors and providers, financial institutions, entertainment companies, and tax preparers. Her responsibilities include helping customers define, realize, and measure their digital adoption goals to maximize the value of their technology stack and workforce. Aamotsbakken has developed expertise in leading digital adoption projects, which enhances her ability to drive customer success.
Previous Experience in Healthcare and Technology
Before joining WalkMe™, Aamotsbakken worked at Change Healthcare as a Product Marketing Manager for InterQual AutoReview, InterQual Connect, and Prior Auth Solutions from 2019 to 2021. Prior to that, she held various positions at CDK Global, including Product Owner/Manager for Design and Development, Learning & Performance from 2014 to 2018, and Manager of Product Information Development from 2002 to 2014. Additionally, she worked as a Documentation Specialist at Epic Systems Corporation from 1998 to 2002.
Educational Background
Karen Aamotsbakken is pursuing a Master of Arts in Classical Studies at Villanova University, with studies spanning from 2020 to 2024. She holds a Bachelor of Arts in History and Anthropology from The University of Memphis, which she completed from 1996 to 1998. Earlier, she studied History at Middle Tennessee State University from 1994 to 1996. This diverse educational background supports her professional focus on digital adoption and content development.
Expertise in Digital Adoption
Aamotsbakken possesses deep experience in leading digital adoption projects across various industries. Her role involves leveraging data-driven strategies and well-crafted content to enhance business success. She emphasizes the importance of targeted content in achieving customer goals and maximizing the effectiveness of technology solutions. This expertise positions her as a valuable resource for organizations seeking to improve their digital transformation efforts.