Katie Beech
About Katie Beech
Katie Beech is a Senior Customer Success Manager at WalkMe™, specializing in client advocacy and digital adoption strategies. She has a diverse background in customer success and sales, with previous roles at Adobe, Cornerstone OnDemand, and Halogen Software.
Current Role at WalkMe
Katie Beech serves as a Senior Customer Success Manager at WalkMe™ in London. In this role, she focuses on promoting advocacy for the company among clients. She specializes in delivering value and ROI insights to strategic clients across Europe. Her responsibilities include managing senior stakeholders and guiding digital adoption strategies to enhance customer engagement and satisfaction.
Previous Experience at Adobe
Before joining WalkMe™, Katie worked at Adobe as a Senior Customer Success Manager for AdobeSign from 2018 to 2021. During her three years in Maidenhead, she contributed to customer success initiatives and supported clients in maximizing the use of AdobeSign solutions.
Professional Background
Katie Beech has a diverse professional background in customer success and sales. She held the position of Account Executive at Halogen Software from 2012 to 2015 and served as an Account Manager at Cornerstone OnDemand from 2015 to 2017. Additionally, she worked as a Regional Sales Manager EMEA at PredictiveHire for ten months in 2017 and as a Head-Hunter at Aspen Worldwide from 2010 to 2012.
Education and Qualifications
Katie studied at the University of Winchester, where she earned a Bachelor of Arts (B.A.) degree in Drama, Theatre & TV from 2003 to 2006. This educational background has contributed to her communication skills and ability to engage effectively with clients and stakeholders.
Awards and Recognition
In 2024, Katie received the Top CSM Globally award for Advocacy, recognizing her efforts in promoting customer success at WalkMe. She was also awarded CSM of the Quarter in Q3 2022, highlighting her contributions to the customer success team and her impact on client relationships.