Katy Camporeale
About Katy Camporeale
Katy Camporeale is a Manager of Customer Success with extensive experience in customer support and account management. She has worked at various companies, including Insightly and WalkMe™, and holds a Bachelor of Arts in Communication Studies from San Francisco State University.
Current Role at WalkMe
Katy Camporeale currently serves as the Manager of Customer Success at WalkMe™, a position she has held since 2024. In this role, she is responsible for overseeing customer success initiatives, ensuring that clients achieve their desired outcomes while using WalkMe's solutions. Her extensive experience in customer success positions her to effectively lead teams and drive customer satisfaction.
Previous Experience at WalkMe
Prior to her current role, Katy Camporeale worked at WalkMe™ as a Senior Strategic Customer Success Manager from 2021 to 2024. In this capacity, she focused on strategic account management and customer engagement. Her tenure at WalkMe™ began earlier when she served as a Strategic Account Manager from 2018 to 2021, where she developed strong relationships with clients and contributed to their success.
Career Background in Customer Support
Katy Camporeale has a diverse background in customer support and success. She began her career at The Picture People as a Studio Manager from 2006 to 2010 before transitioning to the real estate sector as a Leasing Administrator at Stellar Management from 2010 to 2012. She then joined CoStar Group as a Client Services Representative from 2012 to 2014, followed by a role as a Territory Representative at LoopNet in 2012.
Experience at Insightly
Katy Camporeale spent several years at Insightly, where she held multiple roles in customer success. She started as a Customer Support Representative from 2014 to 2016 and progressed to Senior Customer Success Manager from 2016 to 2018. Additionally, she served as Team Lead for Customer Success from 2017 to 2018, demonstrating her ability to lead teams and enhance customer experiences.
Education and Academic Background
Katy Camporeale earned her Bachelor of Arts (B.A.) degree in Communication Studies from San Francisco State University, where she studied from 2007 to 2011. This educational background provided her with a strong foundation in communication skills, which she has applied throughout her career in various customer-facing roles.