Lacey Butler
About Lacey Butler
Lacey Butler serves as the Head of Customer Advocacy at WalkMe™, bringing extensive experience from previous roles at Microsoft, Timescale, and ADP. She advocates for data-driven methodologies and emphasizes the importance of human-centered communication in business.
Current Role at WalkMe
Lacey Butler serves as the Head of Customer Advocacy at WalkMe™ since 2021. In this role, she focuses on enhancing customer relationships and ensuring that user feedback informs product development. Her leadership emphasizes the importance of customer partnerships and advocates for a human-centric approach in brand communication.
Previous Experience at Microsoft
Lacey Butler held multiple roles at Microsoft, contributing significantly to product marketing and customer advocacy. She worked as a Senior Product Marketing Manager for Content and Customer Advocacy from 2016 to 2018. Following this, she transitioned to a Senior Cloud Advocacy Program Manager role from 2018 to 2019, where she led the Content & Growth PM Team. Additionally, she served as a Senior Product Marketing Manager focused on Community Engagement for five months in 2018.
Career Background at ADP and Yammer
Before her tenure at Microsoft, Lacey Butler worked at ADP as an Associate District Manager for 11 months in 2010-2011. She later joined Yammer, Inc., where she held various positions, including Sales Coordinator, Manager of Enterprise Strategy/Product Planning, and Sr. Coordinator for the Global Deals Desk. Her experience at Yammer spanned from 2011 to 2014, during which she developed skills in customer engagement and strategic planning.
Experience at Timescale and Fuze
Lacey Butler served as the Sr. Director of Growth & Marketing at Timescale from 2019 to 2021, focusing on driving growth initiatives. Prior to that, she worked at Fuze as the Manager of Product Release Strategy & Customer Marketing for nine months in 2014. These roles contributed to her expertise in marketing strategy and customer advocacy.
Educational Background
Lacey Butler earned a Bachelor of Arts degree in Political Science with a focus on Peace & Social Justice from the University of Michigan. She studied there from 2006 to 2010, which provided her with a foundation in critical thinking and social issues that she applies in her professional roles.