Lizmairy Manana, Pmp®
About Lizmairy Manana, Pmp®
Lizmairy Manana, PMP®, is a Customer Success Manager with a strong background in project management and client success. She currently leads the Diversity, Equity, and Inclusion (BIPOC) team at WalkMe™ and has extensive experience in SaaS and PaaS project implementation.
Current Role at WalkMe
Lizmairy Manana serves as a Customer Success Manager at WalkMe™, where she has been employed since 2023. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction. Additionally, she leads the Diversity, Equity, and Inclusion (BIPOC) team, promoting inclusive practices within the organization. Her dual roles at WalkMe™ reflect her commitment to both customer success and fostering a diverse workplace.
Previous Experience in Digital Marketing
Before joining WalkMe™, Lizmairy Manana held several positions at Big Boost Marketing. She worked as a Project Manager from 2019 to 2020 and as Chief Operating Officer & Project Management Lead from 2020 to 2022. In these roles, she managed various projects and contributed to client success initiatives. Earlier in her career, she also served as a Project Coordinator at Varemar Digital Marketing from 2018 to 2019.
Educational Background
Lizmairy Manana earned a Bachelor of Arts degree in Economics and Art History from Rutgers University-New Brunswick. Her studies spanned from 2011 to 2015, providing her with a strong foundation in analytical and creative thinking. This educational background supports her current roles in customer success and project management.
Expertise in Project Management
Lizmairy Manana has a proven track record in implementing Software as a Service (SaaS) and Platform as a Service (PaaS) projects. Her expertise includes strategic planning and client management, which are essential for driving operational efficiency. She is recognized for her leadership capabilities in team environments and her commitment to providing exceptional customer support.