Makiko Bailey
About Makiko Bailey
Makiko Bailey is a Senior Renewal Manager APAC at WalkMe™, with over 15 years of experience in the information technology and service industries. She has held various roles in renewal management and possesses expertise in Salesforce Reporting, Pricing Approvals, and Contract Management.
Work at WalkMe
Makiko Bailey has been serving as the Senior Renewal Manager APAC - CSG at WalkMe™ since 2021. In this role, she focuses on managing renewal processes and strategies within the Asia-Pacific region. Her tenure at WalkMe has contributed to her extensive experience in renewal management, specifically in the context of cloud services.
Previous Experience in Renewal Management
Prior to her current position, Makiko Bailey worked at Elastic as the Renewal Manager for APAC CS from 2020 to 2021. She also held the role of Renewal Sales Representative at Splunk from 2017 to 2020. Her experience spans several companies in the technology sector, including Dell EMC and IBM, where she developed her skills in renewal sales and account management.
Education and Expertise
Makiko Bailey graduated with a Bachelor of Science in Statistics and Computing from Macquarie University, where she studied from 2000 to 2004. Additionally, she earned a Diploma of Business in Marketing and Management from Williams Business College in Sydney. Her educational background supports her expertise in statistical data analysis, Salesforce reporting, and contract management.
Background in Information Technology
With over 15 years of experience in the information technology and service industries, Makiko Bailey has developed a strong foundation in renewal management and cloud renewal strategies. Her career began at IBM, where she held various roles, including Inside Sales and Project Management, before moving on to other technology firms.
Skills and Professional Development
Makiko Bailey possesses a range of skills that enhance her effectiveness in her role. These include expertise in pricing approvals, deal desk operations, channel management, and partner program support. She aims to leverage her global communication and leadership skills to contribute to the success of sales teams on an international scale.