Maoz Issac
About Maoz Issac
Maoz Issac serves as the Customer Success Director at Walkme, where he has worked since 2012, focusing on building relationships with EMEA clients. He has a background in satellite systems and customer success management from his previous roles at Imagesat International and the IDF.
Work at WalkMe
Maoz Issac has served as the Customer Success Director at WalkMe since 2012. In this role, he is responsible for building long-term relationships with WalkMe's clients in the EMEA region. His responsibilities include leading the EMEA team, focusing on onboarding, product usage, best practices, training, customer support, and professional services. He engages with clients at all levels, including senior management, to ensure satisfaction and success with WalkMe's solutions.
Previous Experience at Imagesat International
Prior to his tenure at WalkMe, Maoz Issac worked at Imagesat International in various roles. He began as a Senior Satellite System Operator from 2006 to 2007, where he worked for eight months in the United States. He then transitioned to Head of the Customers’ System Course from 2007 to 2009, followed by a position as Customer Success Manager from 2009 to 2011. His experience at Imagesat International contributed to his expertise in customer success and relationship management.
Background in the Israeli Defense Forces
Maoz Issac served in the Israeli Defense Forces (IDF) from 2003 to 2006, specifically in Satellite Unit 9900. This experience provided him with a foundation in technical operations and teamwork, which he later applied in his roles in the private sector.
Education and Expertise
Maoz Issac studied at The Open University, where he pursued a Bachelor of Arts degree in Management and Political Science from 2007 to 2014. His educational background supports his professional roles in customer success and management, equipping him with the skills necessary to lead teams and develop strategic partnerships.
Strategic Business Development
In his current role, Maoz Issac identifies and evaluates potential business opportunity leads and strategic partnerships. His focus on developing close relationships with existing accounts enhances WalkMe's client engagement and retention strategies.