Mara Moore
About Mara Moore
Mara Moore is a Salesforce Administrator and Business Analyst with over 15 years of experience in improving business user workflows. She has held significant roles at Mount Sinai Health System and the American Arbitration Association, and she possesses a strong foundation in Oracle technologies and enterprise software systems development.
Current Role at WalkMe
Mara Moore has been serving as a Salesforce Administrator and Business Analyst at WalkMe™ since 2022. In this role, she utilizes her expertise in Salesforce to enhance user experiences and optimize business processes. Her responsibilities include managing Salesforce configurations, implementing solutions, and supporting users in navigating the platform effectively. This position builds upon her extensive background in technology and project leadership.
Previous Experience at Mount Sinai Health System
Prior to her current role, Mara worked at Mount Sinai Health System from 2015 to 2019 as a Senior Engineer and Project Leader in Integrated Data Management & Analytics within the IT department. During her four years there, she focused on data management solutions and analytics, contributing to the improvement of healthcare data processes and systems.
Professional Background at American Arbitration Association
Mara Moore held the position of Senior Developer and Technical Lead at the American Arbitration Association from 2002 to 2014. Over her twelve years with the organization, she led projects in Information Services, focusing on software development and technical leadership. Her work involved implementing solutions that streamlined arbitration processes and improved service delivery.
Education and Technical Skills
Mara has a solid educational background with a Bachelor of Science in Computer Science from Texas State University. She has furthered her knowledge through various programs, including studies at Texas A&M University, Duke University, and Oracle University. She is proficient in advanced SQL, PL/SQL, ETL tools, core Java, J2EE/JEE, and Oracle technologies, which support her extensive experience in enterprise software systems development.
Certifications and Achievements
Mara has achieved multiple certifications through Trailhead by Salesforce, including the status of 2x Trailhead Ranger and completion of the Apex & Visualforce Development course (DEX450). Her commitment to continuous learning is evident in her technical certifications and her proven reliability in executing vision, communication, and leadership in her roles.