Neal Lambert
About Neal Lambert
Neal Lambert is a Senior Renewal Manager at WalkMe™, where he has worked since 2021. He has extensive experience in renewal management, having previously held positions at Elastic and Salesforce.com over a career spanning nearly two decades.
Current Role at WalkMe
Neal Lambert serves as the Senior Renewal Manager at WalkMe™. He has held this position since 2021 and is based in the United States. In this role, he is responsible for managing customer renewals and ensuring client satisfaction. His experience in renewal management contributes to the company's customer retention strategies.
Previous Experience at Elastic
Before joining WalkMe™, Neal Lambert worked at Elastic as a Renewal Manager from 2019 to 2021. During his tenure, he was based in the Dallas-Fort Worth Metroplex and focused on managing customer renewals. He briefly served as a Senior Renewal Manager at Elastic for three months in 2021.
Career at Salesforce.com
Neal Lambert has extensive experience at Salesforce.com, where he held various roles over several years. He worked as a Contract Renewal Manager from 2006 to 2007 in Dublin, Ireland, and progressed to Senior Contract Renewal Manager from 2007 to 2014 in San Francisco and the Dallas/Fort Worth Area. He later served as Principal Contract Renewal Manager from 2014 to 2017 and as Manager of Renewals for the Public Sector from 2017 to 2019.
Early Career at Irish Broadband and Zappos.com
Neal Lambert began his career as a B2B Sales Account Manager at Irish Broadband from 2005 to 2006 in Dublin, Ireland. He also worked briefly as a Customer Success Specialist at Zappos.com in 2004 for four months in the San Francisco Bay Area. These early roles laid the foundation for his expertise in sales and customer success.
Education at Texas State University
Neal Lambert studied at Texas State University-San Marcos, where he earned a Bachelor of Business Administration (BBA) degree from 1999 to 2003. This educational background provided him with essential business knowledge that supports his career in sales and renewal management.