Noam Keesom
About Noam Keesom
Noam Keesom serves as the Director of Global Technical Support at Walkme™, a position he has held since 2018. He previously worked at Walkme™ as a Tier 3 Support Engineer and Team Lead, and he holds a Bachelor of Science degree in Chemistry from the University of Chicago.
Current Role at WalkMe
Noam Keesom holds the position of Director of Global Technical Support at WalkMe™. He has been in this role since 2018, contributing to the company's support strategies and operations. His experience in technical support has allowed him to oversee a team dedicated to providing high-level assistance to clients. Keesom's leadership in this capacity focuses on enhancing customer satisfaction and improving support processes.
Previous Experience at WalkMe
Prior to his current role, Noam Keesom worked at WalkMe™ in various capacities. He served as a Tier 3 Support Engineer from 2014 to 2016, where he addressed complex technical issues and provided solutions to clients. Following this role, he became the Team Lead for Tier 3 Support from 2016 to 2018, managing a team and ensuring efficient support delivery. His tenure at WalkMe™ has spanned a total of four years.
Education and Academic Background
Noam Keesom studied at the University of Chicago, where he earned a Bachelor of Science degree in Chemistry. His academic journey lasted from 2009 to 2013, providing him with a strong foundation in scientific principles and analytical skills. This educational background has contributed to his problem-solving abilities in technical support roles.