Patience Rumph
About Patience Rumph
Patience Rumph is a Solutions Engineer with a background in client support and compliance analysis. She has worked for various companies, including Employment Background Investigations and WalkMe™, and holds a Bachelor of Science in Criminal Justice from the University of Maryland Eastern Shore.
Current Role at WalkMe
Patience Rumph serves as a Solutions Engineer at WalkMe™, where she has been employed since 2022. In this role, she focuses on providing technical solutions and support to enhance user experiences. Her responsibilities include collaborating with clients to understand their needs and implementing effective strategies to optimize their use of WalkMe's digital adoption platform.
Previous Employment Experience
Prior to her current position, Patience Rumph held several roles in client support and compliance. She worked at Employment Background Investigations as a Client Support Analyst from 2018 to 2021, where she contributed to client relations and support services. Following that, she was a Client Support Analyst at RiskPro® by ProTools, LLC. from 2021 to 2022. Additionally, she briefly worked at TEKsystems as a Background Compliance Analyst in 2021.
Educational Background
Patience Rumph studied at the University of Maryland Eastern Shore, where she earned a Bachelor of Science degree in Criminal Justice. This educational background provided her with foundational knowledge relevant to her roles in compliance and client support.
Early Career Experience
Before entering the field of client support and compliance, Patience Rumph worked as an Assistant Manager at Charlotte Russe from 2016 to 2019. In this role, she gained experience in retail management and customer service, which contributed to her skills in client interaction and support.