Roni Talvi
About Roni Talvi
Roni Talvi is a Technical Support Manager for EMEA at WalkMe™, with a background in technical support and sailing training. He holds a Bachelor's degree in Economics and Administrative Sciences from Işık Üniversitesi and has experience in various roles in technical support and research.
Current Role at WalkMe
Roni Talvi serves as the Tier 1 & Tier 2 Technical Support Manager EMEA at WalkMe™. In this role, which he has held since 2022, he is responsible for overseeing technical support operations across the EMEA region. His position involves managing support teams and ensuring high-quality service delivery to clients. He is based in Tel Aviv, Israel.
Previous Experience at WalkMe
Prior to his current role, Roni Talvi worked at WalkMe™ as a Technical Support Engineer Tier 2 from 2021 to 2022. He also held the position of Technical Support Engineer Tier 1 from 2019 to 2021. During his time at WalkMe™, he developed skills in technical troubleshooting and customer support, contributing to the company's service excellence.
Education and Training
Roni Talvi studied Computer Programming at Le Wagon in 2019, completing an 11-month program. He also holds a Bachelor's degree in Economics and Administrative Sciences from Işık Üniversitesi, where he studied from 2011 to 2016. His educational background provides a strong foundation for his technical and managerial roles.
Early Career Experience
Before his tenure at WalkMe™, Roni Talvi gained experience as an intern in the Natural Gas R&D Department at Global Investment Holdings in 2014. He worked there for one month, which contributed to his understanding of research and development processes. Additionally, he worked as a Sailing Trainer at Heybeliada Su Sporları Kulübü from 2011 to 2013, where he developed leadership and instructional skills.