Sandra Adams
About Sandra Adams
Sandra Adams is a Tier 2 Support Engineer currently employed at WalkMe™ since 2021. She has a diverse background that includes roles in education and licensing, as well as extensive studies in international relations and computer science.
Work at WalkMe
Sandra Adams has been employed at WalkMe™ as a Tier 2 Support Engineer since 2021. In this role, she provides technical support and assistance to clients, ensuring effective use of WalkMe's digital adoption solutions. Her responsibilities include troubleshooting issues, guiding users through complex processes, and collaborating with cross-functional teams to enhance customer satisfaction.
Previous Experience
Prior to her current position, Sandra worked at Unkefer & Associates as a Licensing Coordinator from 2019 to 2021. In this role, she managed licensing processes and coordinated communication between clients and regulatory bodies. Additionally, she served as an Arabic Tutor and in Annual Giving at William Jewell College from 2015 to 2018, where she contributed to educational programs and fundraising efforts.
Education and Expertise
Sandra holds a Bachelor of Arts degree in International Relations and Affairs from William Jewell College, which she completed in 2018. She also studied at Yonsei University and Chonnam National University, furthering her knowledge in international relations. In 2020, she attended the ACLU National Advocacy Institute for 11 months, enhancing her understanding of advocacy and civil rights. She is currently completing a Harvard Intro to Computer Science class.
Scholarships and Internships
Sandra received two merit scholarship programs from the U.S. Department of State, recognizing her academic achievements and potential. She also completed an internship in South Korea, which provided her with practical experience in a different cultural and professional environment.
Theoretical Quantum Physics Interest
In addition to her professional and academic pursuits, Sandra is engaged in learning about theoretical quantum physics. This interest reflects her commitment to expanding her knowledge in diverse fields beyond her formal education.