Sarah Grace Clark
About Sarah Grace Clark
Sarah Grace Clark serves as the Global Head of Support at WalkMe™, where she has worked since 2022. With a background in technical support and customer experience, she leads a global team of engineers and focuses on efficiently resolving customer issues.
Work at WalkMe
Sarah Grace Clark has been serving as the Global Head of Support at WalkMe™ since 2022. In this role, she leads a global team of technical support engineers and focuses on enhancing customer experience by implementing effective strategies. Prior to her current position, she held several roles at WalkMe™, including Director of Global Support (Tier III) from 2020 to 2022 and Tier 3 Support Team Lead from 2019 to 2020. Her career at WalkMe™ began as a Technical Support Engineer from 2016 to 2019.
Education and Expertise
Sarah Grace Clark earned a Bachelor of Science in Business Administration with a focus on Marketing from North Carolina State University, where she studied from 2010 to 2014. Additionally, she completed a minor in Parks, Recreation, and Tourism Management during her time at the university. This educational background provides her with a solid foundation in business principles and customer relations.
Background
Before joining WalkMe™, Sarah Grace Clark worked at Wine & Design Apex as a Studio Manager from 2015 to 2016. She also served as Member Relations Coordinator at NC State University Club from 2014 to 2015. Her diverse experience in customer-facing roles has contributed to her ability to resolve customer issues efficiently in her current position.
Achievements
In her role as Global Head of Support at WalkMe™, Sarah Grace Clark has implemented strategies aimed at enhancing customer experience. She focuses on resolving customer issues quickly and efficiently, demonstrating her commitment to customer satisfaction and operational excellence.