Shiran Hason
About Shiran Hason
Shiran Hason serves as the QA Team Lead at WalkMe in Tel-Aviv, where he has worked since 2013. He has significantly contributed to enhancing user experience through the implementation of interactive online guidance systems.
Work at WalkMe
Shiran Hason has served as the QA Team Lead at WalkMe since 2013, contributing to the company's mission of enhancing user experience through technology. Over the past 11 years in Tel-Aviv, Hason has been instrumental in implementing WalkMe's interactive online guidance system. This system aims to improve user engagement and streamline processes for clients. Hason has also played a significant role in promoting self-service options among clients, making online interactions more intuitive and efficient. Additionally, Hason's efforts have contributed to reducing the time required for creating training and support infrastructure within the organization.
Education and Expertise
Shiran Hason earned a Bachelor of Science (BSc) degree in Computer Software Engineering from the Jerusalem College of Engineering, completing the program from 2008 to 2012. This educational background provided Hason with a solid foundation in software development and quality assurance practices. The knowledge gained during this period has been applied throughout Hason's career, particularly in roles that focus on enhancing user experience and ensuring software quality.
Background
Before joining WalkMe, Shiran Hason worked at Midot – Ensuring Personnel Integrity as a QA professional from 2011 to 2013. During this two-year tenure, Hason was involved in quality assurance processes that ensured the integrity and reliability of personnel systems. Prior to that, Hason served as a Research Assistant at Hadassa Medical Centers affiliated with the Hebrew University of Jerusalem from 2007 to 2011. This four-year experience in a research setting contributed to Hason's analytical skills and understanding of systematic processes.
Professional Contributions
Throughout Shiran Hason's career, significant contributions have been made to enhance user experience and operational efficiency. At WalkMe, Hason has been a key player in implementing an interactive online guidance system that aids users in navigating digital platforms. The focus on encouraging self-service among clients has also been a notable aspect of Hason's work, which has resulted in more intuitive online processes. These contributions reflect a commitment to improving user engagement and reducing the complexity of training and support systems.