Sunil Nagdev
About Sunil Nagdev
Sunil Nagdev is the Chief Customer Officer at WalkMe™, bringing extensive experience in customer success and technical support. He has held leadership roles in various companies, including Imperva, Anomali, and BlueVoyant, and has a strong background in building high-performing teams and enhancing customer satisfaction.
Current Role at WalkMe
Sunil Nagdev serves as the Chief Customer Officer at WalkMe™, a position he has held since 2023. Based in the San Francisco Bay Area, he is responsible for overseeing customer success initiatives and enhancing client engagement. His role involves leading efforts to improve customer satisfaction and retention, leveraging his extensive experience in the field.
Previous Experience in Customer Success
Before joining WalkMe™, Sunil Nagdev held several prominent positions in customer success and technical support. He was the Global Head of Client Success at BlueVoyant for nine months in 2022. Prior to that, he served as Chief Customer Officer at Anomali from 2018 to 2022 and at Imperva from 2014 to 2018. His roles involved building high-performing teams and implementing strategies to enhance customer experiences.
Career Background
Sunil Nagdev has a diverse career spanning over three decades in the technology sector. He began his career as a Senior Developer at Consilium from 1989 to 1991. He then progressed through various leadership roles at companies such as Verity, RSA, and Coverity, where he gained expertise in professional services and technical support. His experience includes managing large teams and significant P&L responsibilities.
Educational Background
Sunil Nagdev studied at California State University, Chico, where he earned a Bachelor of Science degree in Computer Science from 1985 to 1987. His educational background provided a strong foundation for his career in technology and customer service.
Achievements in Leadership and Growth
Throughout his career, Sunil Nagdev has demonstrated a capacity for scaling organizations and building effective teams. He has successfully managed teams exceeding 550 members and overseen P&L responsibilities greater than $250 million. His leadership has been instrumental in the strategic exits of companies such as Verity to Autonomy and Coverity to Synopsys.