Susan Weber
About Susan Weber
Susan Weber serves as the Director of Sales & Revenue Enablement EMEA at WalkMe™, bringing over 20 years of experience in IT and software services. She has held various roles in partner enablement, client engagement, and service delivery across multiple companies, contributing to significant advancements in revenue operations.
Current Role at WalkMe
Susan Weber serves as the Director of Sales & Revenue Enablement EMEA at WalkMe™, a position she has held since 2022. Based in the City of London, England, she focuses on enhancing sales and revenue strategies across the EMEA region. In her role, she acts as a trusted advisor to senior leadership, particularly the SVP, in scaling sales leadership teams in EMEA and APAC. Her responsibilities include developing and executing effective go-to-market strategies tailored to the specific needs of the region.
Previous Experience in Sales Enablement
Prior to her current position, Susan Weber accumulated extensive experience in sales enablement across various organizations. She worked at Automation Anywhere as a Senior Manager for Partner Success & Sales Enablement in Europe from 2019 to 2022. Before that, she served as a Client Engagement Manager at OpenSpan from 2014 to 2016. Her career also includes roles at NICE Systems and Pegasystems, where she focused on client management and business architecture, respectively.
Background in IT and Software Services
Susan Weber has over 20 years of experience in the IT and software services industry. Her career spans multiple roles that emphasize revenue operations, service delivery, and business consulting. She has worked in various capacities, including as a Service Delivery Manager at Proximity Communications and Sabio, and as a Client Business Manager at NICE Systems. This diverse background has equipped her with a comprehensive understanding of the industry and its operational challenges.
Skills and Expertise
Susan possesses significant skills in revenue operations, service delivery, and business consulting. Her expertise has been instrumental in driving improvements in sectors such as banking, insurance, and telecommunications. She has a proven track record of collaborating with C and C-1 leadership to formulate and implement successful strategies that enhance operational efficiency, particularly in contact center and back-office operations.
Career Progression and Roles
Throughout her career, Susan Weber has held various roles that demonstrate her growth and adaptability in the field. She began her career at Witness Systems, where she worked in multiple roles from 1999 to 2008. She then transitioned to positions at Orridge and NICE Systems before moving into sales enablement roles at OpenSpan and Automation Anywhere. This progression highlights her commitment to professional development and her ability to navigate different aspects of the IT and software services landscape.