Tara Jones
About Tara Jones
Tara Jones is a Customer Success Manager at WalkMe™, with a diverse background in project management and consulting. She has extensive experience in various roles, including Digital Adoption Consultant and Business Consultant, and holds multiple degrees from Montana State University Billings.
Current Role at WalkMe
Tara Jones currently serves as a Customer Success Manager at WalkMe™, a position she has held since 2024. In this role, she is responsible for ensuring customer satisfaction and success through effective onboarding and implementation strategies. Tara's experience in managing multiple projects for Enterprise customers contributes to her ability to provide tailored recommendations and solutions that meet client needs.
Previous Experience at WalkMe
Before her current role, Tara worked at WalkMe™ as a Digital Adoption Consultant and Project Manager from 2022 to 2024. During her tenure, she focused on enhancing digital adoption strategies for clients, leveraging her project management skills to drive successful outcomes. Her contributions during this period laid the groundwork for her current responsibilities in customer success.
Professional Background
Tara has a diverse professional background with experience in various roles. She worked as a Business Consultant and Project Manager at Allant Group from 2017 to 2020, and as an IT Project Manager for the State of Montana from 2020 to 2022. Additionally, she held positions at AAA as a Social Media Lead/Operations Manager and at St. Peter's Health as Manager of Ancillary Services. Her career also includes educational roles at Helena College and Montana State University Billings.
Education and Qualifications
Tara Jones holds multiple degrees from Montana State University Billings. She earned a Bachelor's Degree in Mass Communication/Media Studies and another Bachelor's Degree in Theatre/Theater, both completed between 2003 and 2007. Additionally, she obtained a Master's Degree in Public Relations from 2011 to 2014. Her educational background supports her expertise in communication and project management.
Achievements and Recognition
Tara has received notable recognition for her contributions to her field. She was honored with the Governor's Recognition for Service Excellence in Montana, reflecting her commitment to service. At WalkMe™, she was named Services Influencer of the Month, highlighting her impact within the organization. Tara also led the global Parents & Caregivers Employee Resource Group, promoting inclusivity and connectivity among employees.