Tatiana Perez
About Tatiana Perez
Tatiana Perez is a Technical Support Engineer currently employed at WalkMe™ since 2021. She has previous experience as a Software Developer at Momentum and as an Associate at ALDI USA, along with a background in research and education.
Current Role at WalkMe
Tatiana Perez serves as a Technical Support Engineer at WalkMe™, a position she has held since 2021. In this role, she provides technical assistance and support to clients, ensuring they effectively utilize WalkMe's digital adoption solutions. Her responsibilities include troubleshooting issues, guiding users through software functionalities, and collaborating with cross-functional teams to enhance user experience.
Previous Experience at Momentum
Before joining WalkMe™, Tatiana worked at Momentum as a Software Developer for a period of seven months in 2021. During her time in Durham, North Carolina, she contributed to software development projects, applying her technical skills to create and improve software applications.
Experience at ALDI USA
Tatiana was employed at ALDI USA as an Associate from 2019 to 2022. Over the course of three years, she gained valuable experience in customer service and retail operations, which helped her develop strong interpersonal skills and a customer-focused approach.
Educational Background
Tatiana's educational journey includes studying at Johnston Community College, where she earned an Associate of Arts degree in General Studies from 2014 to 2016. She then attended North Carolina State University, achieving a Bachelor's degree in History Teacher Education from 2017 to 2019. Additionally, she studied at Momentum for 11 months in 2021, further enhancing her technical knowledge.
Research Experience at North Carolina State University
Tatiana worked as an Undergraduate Research Assistant at North Carolina State University from 2018 to 2019. In this role, she participated in research projects, contributing to academic inquiries and gaining hands-on experience in a university setting.