Yanwen Wang
About Yanwen Wang
Yanwen Wang is a Senior Sales Engineer at WalkMe™ in Singapore, where he has worked since 2022. He has extensive experience in consulting and support roles, having previously held positions at Veson Nautical and Zendesk.
Work at WalkMe
Yanwen Wang has been employed at WalkMe™ as a Senior Sales Engineer since 2022. In this role, he is responsible for providing technical expertise and support to clients, helping them to effectively implement WalkMe's digital adoption solutions. His work focuses on enhancing user experience and ensuring successful product integration for customers in Singapore.
Previous Experience at Veson Nautical
Prior to joining WalkMe, Yanwen Wang held multiple positions at Veson Nautical. He served as a Senior Professional Service Consultant from 2015 to 2018, where he provided consulting services to clients. He also worked as a Senior Solutions Consultant for 8 months in 2019, and as a Senior Support Analyst from 2014 to 2015. Additionally, he was a Support Analyst from 2011 to 2014, gaining extensive experience in client support and solutions delivery.
Experience at Zendesk
Yanwen Wang worked at Zendesk in various capacities. He was a Senior Solution Architect from 2021 to 2022, where he focused on designing solutions for customer engagement. Before that, he worked as a Solution Architect from 2019 to 2021, contributing to the development of customer support strategies. His time at Zendesk allowed him to deepen his expertise in customer relationship management solutions.
Education and Expertise
Yanwen Wang holds a Bachelor’s degree in Computer Engineering from Nanyang Technological University, which he completed from 2003 to 2007. He furthered his education by obtaining a Master of Science in Logistics from the same university, graduating in 2011. His academic background provides a strong foundation for his technical and analytical skills in the engineering and logistics sectors.