Madison W.
About Madison W.
Madison W. is a People Operations Coordinator at Wall Street Prep, where she enhances recruitment processes through social media outreach. With a background in customer service and staffing coordination, she has held various roles in remote settings and is pursuing a Bachelor's degree in Business Administration focused on Human Resources.
Current Role at Wall Street Prep
Madison W. serves as the People Operations Coordinator at Wall Street Prep, a position held since 2023. In this role, Madison focuses on enhancing recruitment processes by utilizing social media for candidate outreach. The position is remote, allowing for flexibility while contributing to the company's operational efficiency.
Previous Experience in Customer Support
Before joining Wall Street Prep, Madison worked as a Customer Support Specialist at Conductiv starting in 2024. Prior to that, Madison held various roles in customer service, including a Customer Service Supervisor position at General Motors from 2020 to 2021 and at Robert Half in 2020. These roles involved managing customer interactions and ensuring service quality in remote settings.
Experience in Staffing and Human Resources
Madison has extensive experience in staffing and human resources. This includes a role as a Senior Staffing Coordinator at Optum from 2022 to 2023, where Madison led COVID-19 staffing initiatives, ensuring compliance through credential verification. Madison also worked as a Staffing Coordinator at Optum from 2021 to 2022 and has a background in collections management at CBCS Collections.
Educational Background in Human Resources
Madison W. studied Human Resources Management and Services, achieving a Bachelor of Business Administration (BBA) from Baker College in 2024. Additionally, Madison earned an Associate's degree in Business Administration with a focus on Human Resources from Lansing Community College, completing studies in 2023. This educational foundation supports Madison's proficiency in HR technologies.
Personal Interests and Hobbies
In her personal life, Madison enjoys camping, exploring, and playing video games. She balances her professional responsibilities with family life, engaging in activities with her four children. These interests reflect a commitment to both work and family engagement.