Iulia Ben Jemaa
About Iulia Ben Jemaa
Iulia Ben Jemaa is a Compliance Manager at WalletHub, where she has worked since 2021. She has a background in client relations and compliance, with previous roles at Careers in White and Yardi, and holds a Bachelor's degree in Advertising from Universitatea „Babeș-Bolyai” din Cluj-Napoca.
Current Role as Compliance Manager
Iulia Ben Jemaa currently serves as Compliance Manager at WalletHub, a position she has held since 2021. In this role, she supervises and trains a team of two compliance officers, focusing on professional development and team efficiency. She has implemented control systems that have successfully reduced client violations by 30%. Her responsibilities include managing compliance processes and ensuring adherence to regulatory standards.
Previous Experience at WalletHub
Prior to her current role, Iulia worked at WalletHub as a Data Entry Specialist from 2020 to 2021. In this capacity, she tested and assisted in the implementation of new tools and website changes aimed at enhancing compliance processes. Her work contributed to the overall efficiency and effectiveness of the compliance team.
Professional Background in Customer Service
Iulia has a background in customer service, having worked at Yardi as a Customer Service Representative from 2018 to 2020. In this role, she provided onboarding support for five new clients, ensuring a smooth integration into company processes. She also managed strategic relationships with over 15 existing clients, enhancing client satisfaction through effective communication and service delivery.
Education and Academic Qualifications
Iulia Ben Jemaa earned her Bachelor's degree in Advertising from Universitatea „Babeș-Bolyai” din Cluj-Napoca, where she studied from 2013 to 2016. Her academic background has provided her with a solid foundation in communication and marketing principles, which she has applied throughout her professional career.
Experience at Careers in White
Before her tenure at WalletHub, Iulia worked as a Sales Representative at Careers in White from 2017 to 2018 in Cluj-Napoca, Romania. During her time there, she managed client relationships and contributed to sales efforts, gaining valuable experience in client management and sales strategies.