Amy Kwasnaza
About Amy Kwasnaza
Amy Kwasnaza is a Client Services Engineer at Warburg Pincus LLC, where she has worked since 2018. She holds a Bachelor of Arts in Psychology from Fairfield University and has experience in various roles, including internships and volunteer positions in healthcare and education.
Work at Warburg Pincus
Since 2018, Amy Kwasnaza has served as a Client Services Engineer at Warburg Pincus LLC in New York, New York. In this role, she has been responsible for performing iPhone upgrades and installing Mobile Device Management (MDM) and Mobile Application Management (MAM) clients on devices using Microsoft Intune. Additionally, she has migrated mailboxes for New York users to Office 365 ProPlus, enhancing the operational efficiency of the firm's IT services.
Education and Expertise
Amy Kwasnaza studied at Fairfield University, where she earned a Bachelor of Arts in Psychology from 2014 to 2018. She also attended Florence University of the Arts in 2016 for 11 months. Her technical proficiency includes tools such as Apple Business Manager, Citrix, RSA, and Salesforce. To further develop her skills, she completed the 'Help Desk Essentials: Customer Interaction' course on Pluralsight.
Background
Amy Kwasnaza has a diverse background in various roles prior to her current position. She worked as a Summer Intern at Lenox Hill Hospital in 2017 for one month and volunteered at the Veterans Affairs Hospital for four months in the same year. In 2015, she served as a Summer Camp Counselor at The Atlantic Club for two months. Additionally, she worked as a Receptionist and Administrative Assistant at Lighthouse Investment Partners, LLC for two months in 2018 and led a service immersion trip to Quito, Ecuador as an Immersion Trip Leader from Fairfield University.
Achievements
Amy Kwasnaza has demonstrated leadership and initiative throughout her career. Notably, she led a group of students to Quito, Ecuador for a service immersion experience as part of her role as an Immersion Trip Leader in 2018. Her proactive approach in her current role at Warburg Pincus includes enhancing device management and user mailbox migration, contributing to the overall effectiveness of the company's client services.