Jessica Oxford
About Jessica Oxford
Jessica Oxford is an Intake Agent at the State of Washington ESD with a background in administrative and sales roles in various industries.
Current Role at STATE OF WASHINGTON ESD
Jessica Oxford has been serving as an Intake Agent at the State of Washington Employment Security Department (ESD) since 2020. Her role involves assisting individuals seeking employment, providing necessary guidance and resources, and streamlining the intake process. This position requires a focus on detail, a thorough understanding of employment services, and strong communication skills to efficiently manage the needs of clients.
Previous Experience at BMI Hospitality Management
From 2018 to 2020, Jessica worked as a Sales Coordinator/Administrative Assistant at BMI Hospitality Management in Seattle, Washington. In this capacity, she was responsible for coordinating sales activities and providing administrative support. Her role required her to manage bookings, interact with clients, and assist the sales team in meeting their targets. This experience enabled her to develop a comprehensive understanding of hospitality management and customer service.
Employment at Weisfield Jewelers
Jessica held the position of Sales Administrative Assistant at Weisfield Jewelers from 2016 to 2018 in Tukwila, WA. Her responsibilities included supporting the sales team with administrative tasks, managing customer inquiries, and ensuring smooth operations within the sales department. This role allowed her to gain experience in the retail industry and to hone her skills in customer relations and administrative management.
Education at Highline College
Jessica studied Hospitality and Tourism at Highline College, earning an Associate of Arts and Sciences (AAS) degree from 2017 to 2019. Her education provided her with foundational knowledge in hospitality management, customer service, and industry best practices. The coursework included areas such as tourism management, hotel operations, and event planning, equipping her with the skills needed to excel in various roles within the hospitality and tourism sectors.
Role at JPMorgan Chase & Co.
From 2011 to 2014, Jessica was employed as a Teller at JPMorgan Chase & Co. in Federal Way, WA. Her duties involved handling customer transactions, managing cash, and providing excellent customer service. This position allowed her to develop financial acumen, attention to detail, and customer service skills, all of which have been beneficial in her subsequent roles.