Freeman Burns
About Freeman Burns
Freeman Burns is an Information Technology Support Specialist with experience in various roles across the technology and pharmaceutical sectors. He currently works at Wastequip and Movement Mortgage, applying Agile methodologies and SCRUM principles to enhance project management and user experience.
Work at Wastequip
Freeman Burns has been employed at Wastequip as an Information Technology Support Specialist since 2022. In this role, he is responsible for providing technical support and ensuring the smooth operation of IT systems. His work is based in Charlotte, NC, where he has contributed to the organization's IT infrastructure for two years.
Education and Expertise
Freeman Burns earned a Bachelor of Liberal Arts in Mass Communications from the University of Nevada-Las Vegas, where he studied from 1995 to 1999. He possesses a strong understanding of the Software Development Life Cycle (SDLC) and applies Agile methodologies to enhance user experience and project management. His expertise includes troubleshooting in Microsoft Azure, Office 365, and SharePoint environments.
Background
Before joining Wastequip, Freeman Burns held various positions in the technology and sales sectors. He worked at Mecklenburg County as a Real Estate Coordinator from 2021 to 2022, where he implemented Agile methodologies to modernize tracking systems. His previous experience includes roles at AstraZeneca Pharmaceuticals and Eisai Pharmaceuticals India, focusing on sales and customer relations.
Achievements in Project Management
Freeman Burns has effectively utilized SCRUM principles in his project management approach, enabling him to manage multiple projects simultaneously. He has implemented Agile methodologies to replace outdated systems, such as transitioning Mecklenburg County's tracking system from Excel spreadsheets to Trello, demonstrating his commitment to improving operational efficiency.
Previous Work Experience
Freeman Burns has a diverse work history that includes roles such as Territory Manager at Advanced Medical Optics and Casino Host Management at MotorCity Casino Hotel. His experience spans over two decades, with significant roles in both the healthcare and hospitality industries, contributing to his well-rounded skill set in customer service and technical support.