Aspen Bonini
About Aspen Bonini
Aspen Bonini is a Customer Success Manager at Watershed, where she has worked since 2022. She has a background in customer success and research, having previously held positions at Udemy and Carbon Lighthouse, and she holds a Bachelor of Arts in Environmental Studies/Geography from UCLA.
Work at Watershed
Aspen Bonini serves as a Customer Success Manager at Watershed, a role she has held since 2022. In this position, she focuses on customer success and business development within a mission-driven environment. Aspen contributes to the company's culture and growth, extending her impact beyond her defined role. Her responsibilities include fostering client relationships and ensuring customer satisfaction.
Previous Experience at Udemy
Aspen Bonini worked at Udemy in various capacities. She served as a Customer Success Associate from 2020 to 2022 for two years, where she focused on enhancing customer experiences. In 2022, she briefly held the position of Senior Customer Success Associate for three months. Her work at Udemy was based in the San Francisco Bay Area.
Experience at Carbon Lighthouse
At Carbon Lighthouse, Aspen Bonini held multiple roles. She worked as a Partnership Representative from 2017 to 2018 for 11 months, followed by her position as Client Service Lead from 2018 to 2020 for two years. Both roles were based in the San Francisco Bay Area, where she contributed to client services and partnership development.
Education and Expertise
Aspen Bonini earned a Bachelor of Arts in Environmental Studies/Geography from UCLA, completing her studies from 2013 to 2017. Her educational background provides her with a solid foundation in environmental issues, which complements her professional roles in customer success and service management.
Research Experience at UCLA
In 2016, Aspen Bonini worked as a Research Assistant in the Lab of Dr. Glen MacDonald at UCLA for three months. This role involved supporting research initiatives, contributing to her understanding of environmental studies and research methodologies.