Gerardo Perez
About Gerardo Perez
Gerardo Perez is an Enterprise Customer Success professional currently working at Watershed since 2023. He has extensive experience in customer success roles at Procore Technologies, with a focus on various regions including North America, Latin America, and Europe.
Work at Watershed
Gerardo Perez currently holds the position of Enterprise Customer Success at Watershed. He has been with the company for one year, starting in 2023, and is based in Austin, Texas. In this role, he focuses on enhancing customer satisfaction and ensuring successful outcomes for enterprise clients.
Previous Experience at Procore Technologies
Gerardo Perez has extensive experience at Procore Technologies, where he held multiple roles over several years. He served as an Enterprise Customer Success Manager for North America from 2016 to 2018 in New York. He then transitioned to London, where he worked as a Senior Enterprise Customer Success Manager for the EMEA region from 2018 to 2021. After that, he returned to Austin to take on the role of Manager, Customer Success for LATAM from 2022 to 2023, and later as a Senior Team Lead for LATAM from 2021 to 2022.
Education and Expertise
Gerardo Perez studied Computer Programming at Web Fellowship, completing the Developer Accelerator Program. He also attended Texas State University, where he gained foundational knowledge that supports his career in customer success and technology.
Background in Construction Management
Before entering the technology sector, Gerardo worked as an Assistant Site Manager at Corner Stone Concrete from 2014 to 2015 in the Texas Hill Country Area. This experience provided him with insights into project management and customer relations in the construction industry.
Professional Aspirations
Gerardo Perez aspires to be part of organizations that significantly impact the community. He is passionate about empowering individuals and providing alternative methods for achieving successful careers. He also has a strong interest in launching personal projects alongside his professional commitments.