Hannah Judge
About Hannah Judge
Hannah Judge is a Senior Strategic Customer Success Manager currently working at Watershed. She has extensive experience in customer success and GIS, having held various roles at Mapbox and other organizations across the globe.
Current Role at Watershed
Hannah Judge serves as the Senior Strategic Customer Success Manager at Watershed. She has held this position since 2023, contributing her expertise in customer success strategies and client relationship management. Her role involves ensuring that customers achieve their desired outcomes while using Watershed's services, focusing on enhancing customer satisfaction and retention.
Previous Experience at Mapbox
Hannah Judge has extensive experience at Mapbox, where she worked in various roles from 2016 to 2022. She started as a Customer Success Manager, then advanced to Senior Customer Success Manager, and later served as a Senior Technical Account Manager. In her roles, she focused on client engagement and technical support, contributing to the company's growth in the San Francisco Bay Area.
Educational Background
Hannah Judge studied at Middlebury College, where she earned a Bachelor of Arts (BA) in Geography and Global Health. She also attended the School for International Training, focusing on Public Health and Human Rights. Her educational background provides a strong foundation for her work in customer success and strategic management.
Consulting and Leadership Roles
Hannah Judge has held various consulting and leadership positions in the health and technology sectors. She worked as a GIS Consultant for Gardens for Health International in Rwanda and as a Mapping + GIS Consultant for Last Mile Health in Liberia. Additionally, she co-founded Broad Street Maps, where she contributed to the development of mapping solutions from 2013 to 2016.
Internship Experience
Hannah Judge has gained valuable experience through multiple internships early in her career. She interned at John Snow Inc., JSI, and Partners In Health, where she focused on communications and development. She also served as a GROW Coordinator and Intern at GlobeMed, enhancing her skills in project coordination and health initiatives.